eMedischedule.com Releases Automated Call Center That Provides Real-Time Sync.

Integrated voice response technology enables categorization based on medical conditions, delivers phone and SMS appointment reminders

ATLANTA–(BUSINESS WIRE)--eMedischedule.com, a provider of online clinic scheduling and medical scheduling technology, announced today a new automated call center that enables patients to make and alter the status of online clinic and medical appointments over the phone.

“However, many patients, especially the elderly, still prefer to manage their appointments via phone. eMedischedule.com’s automated call center gives health care providers limitless control over determining which health classifications will best help them serve their patients.”
eMedischedule.com’s automated call center, which utilizes the latest in integrated voice response (IVR) technology, enables patients to schedule and amend appointments through a user-friendly, touch-tone dialing system. All appointments are instantly updated in the eMedischedule.com system.

The automated call center also enables patients to classify themselves based on medical conditions identified by their medical provider. For example, a pregnant mother, scheduling an appointment for an H1N1 vaccination, can classify herself accordingly. The condition is simply pre-set online by the healthcare provider, then audibly presented as an option through the automated call center.

Patients can access eMedischedule.com’s automated call center through a local telephone. Users are also provided with a unique PIN that enables them to access their appointment online. The system also enables patients to elect to receive automated phone and SMS appointments reminders.

“Online clinic scheduling and appointment scheduling continues to grow in demand,” said Taylan Saydar, CEO of eMedischedule.com. “However, many patients, especially the elderly, still prefer to manage their appointments via phone. eMedischedule.com’s automated call center gives health care providers limitless control over determining which health classifications will best help them serve their patients.”

About eMedischedule.com

eMedischedule.com is a provider of online clinic scheduling and medical scheduling technology. The company’s appointment scheduling software enables physicians, health agencies and mental health professionals to easily manage a high volume of appointments while using less staff. eMedischedule.com can be used for H1N1 clinic scheduling, vaccination clinic scheduling, psychiatry clinic scheduling, psychology group clinic scheduling and all other public department and staff scheduling. To learn more, visit www.eMedischedule.com.

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