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eMedischedule.com Releases Automated Call Center That Provides Real-Time Sync.

Integrated voice response technology enables categorization based on medical conditions, delivers phone and SMS appointment reminders

ATLANTA–(BUSINESS WIRE)–eMedischedule.com, a provider of online clinic scheduling and medical scheduling technology, announced today a new automated call center that enables patients to make and alter the status of online clinic and medical appointments over the phone.

“However, many patients, especially the elderly, still prefer to manage their appointments via phone. eMedischedule.com’s automated call center gives health care providers limitless control over determining which health classifications will best help them serve their patients.”

Putting New Medical Guidelines Into Practice Often Difficult

But face-to-face education spurred many docs to prescribe recommended treatments, study found
FRIDAY, May 28 (HealthDay News) — After taking part in a face-to-face program designed to review current research and guidelines, doctors made small improvements in the way they prescribed medicine for patients with high blood pressure, a new study reports.
“Ensuring that important clinical trial findings are reflected in the practices of community physicians remains a substantial challenge,” the authors of the study wrote. Research indicates that many recommendations “diffuse into widespread community use only slowly and then incompletely. This failure to put scientific findings into practice not only compromises societal return on clinical trial investment but also weakens the scientific basis of clinical care.”