Story from the Field – Delaware General Health District

Story from the Field – Delaware General Health District

Our agency conducted the first mass H1N1 Immunization Clinic in Central Ohio which served children, pregnant women and healthcare workers on Monday, Oct. 26, 2009. We were the first area clinic that served all children up to age 18 rather than limiting based on ages or chronic diseases. An overwhelming turnout caused a major traffic jam. Some clients ended up waiting five hours or more. Many expressed great frustration and anger, particularly because they were trapped in line and didn’t know what was going on. To overcome the issues observed during this clinic it was decided to a process in place to provide our clients with more real time information. We were featured on CNN & The Today Show. Other intended sites were cancelled or delayed because of the concerns expressed by local law enforcement. Therefore plans were made with the goal of preventing traffic and parking problems as well as getting large groups of individuals vaccinated as soon as possible.

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eMedischedule.com Releases Automated Call Center That Provides Real-Time Sync.

eMedischedule.com Releases Automated Call Center That Provides Real-Time Sync.

Integrated voice response technology enables categorization based on medical conditions, delivers phone and SMS appointment reminders

ATLANTA–(BUSINESS WIRE)–eMedischedule.com, a provider of online clinic scheduling and medical scheduling technology, announced today a new automated call center that enables patients to make and alter the status of online clinic and medical appointments over the phone.

“However, many patients, especially the elderly, still prefer to manage their appointments via phone. eMedischedule.com’s automated call center gives health care providers limitless control over determining which health classifications will best help them serve their patients.”

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