South Central Public Health District, Idaho will be providing online public health clinic scheduling service via eMedischedule.com
Health department will be using the web based online appointment scheduling service as well as the automated phone based eMedischedule Virtual Call Center…
ATLANTA – eMedischedule.com, a provider of online clinic scheduling and medical scheduling technology, has been selected by the South Central Public Health District. IDAHO, to provide customized online public health clinic scheduling and automated, phone based appointment scheduling through eMedischedule virtual call center technology to support its patient population.
South Central Public Health District will use eMedischedule.com’s Web-based scheduling system to book appointments for public health clinics, including seasonal influenza vaccinations. Patients will also be able to make appointments through eMedichedule.com’s automated virtual call center, the company’s proprietary integrated voice response (IVR) appointment system.
eMedischedule.com’s automated phone system enables patients to dial a dedicated local or a toll-free number to request appointments. Appointments are updated in real-time in eMedischedule.com’s online system. Through the call center, patients are guided through public health department-defined clinical options such as classifying themselves based on age and various medical conditions. They will then receive a PIN code, enabling them to manage their appointments and information through the health department’s website or through the virtual call center. The online system is expected to be available to patients of the South Central Public Health District in September 2010.
“eMedischedule.com is now the most comprehensive online scheduling system for public health. We are in 6 different states and growing. We are excited to provide service to the public as well as increasing the resource utilization capabilities of public health departments ” said Taylan Saydar, CEO of eMedischedule.com. “eMedischedule.com’s online scheduling software enables patients to schedule their own appointments online, or over the phone via automated virtual call center. eMedischedule.com also provides automated phone and SMS text message notifications for patients.”
eMedischedule.com is a provider of online clinic scheduling and medical scheduling technology. The company’s appointment scheduling software enables physicians, health agencies and mental health professionals to easily manage a high volume of appointments while using less staff. eMedischedule.com can be used for H1N1 clinic scheduling, vaccination clinic scheduling, psychiatry clinic scheduling, psychology group clinic scheduling and all other public department and staff scheduling. To learn more, visit www.eMedischedule.com
About South Central Public Health District
South Central Public Health District provides public health services to State of Idaho. To learn more, visit http://www.phd5.idaho.gov/